Our trainers Mandy Haines Mandy qualified as a mental health nurse in 1981, working with older people and those with dementia. In 2012 Mandy joined the Cognitive Disorders Service at the National Hospital for Neurology and Neurosurgery (NHNN) looking after those with young onset and rare dementias. Mandy learnt extensively from talking to patients and carers in this role. It has given her great insight into the challenges of living with many types of dementia. Mandy worked closely with the Membership Officer at University College London Hospital (UCLH), giving educational talks to those from hard to reach communities in London to raise awareness and understanding of dementia and improve access to the services.